Refund policy

At Kashish, we want you to be happy with your purchase.

• Returns or exchanges can be requested within 7 days of delivery.

• Items must be unused, unworn, and in original packaging.

• Damaged, defective, or incorrect items must be reported within 48 hours with photos/video.

• For hygiene reasons, earrings cannot be returned once opened or worn, unless defective.

• Customized, clearance, or used items are non-returnable.

• Return shipping for change-of-mind orders is paid by the customer.

• Approved refunds for COD orders may be sent through bank transfer, Easypaisa, or JazzCash.

• Orders can only be cancelled before dispatch.

For any return, exchange, or refund request, contact Kashish Customer Support with your order number.

Kashish — Where Elegance Shines